Last Updated: June 10, 2026
Introduction
Beyond The Benchmark Engineering LLC (“we,” “our,” or “us”) operates The AutoQueue website and related services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Account credentials
- Information submitted through contact forms or customer support requests
Order Information
When you place an order, we collect information necessary to process and fulfill your purchase, including:
- Products purchased
- Order history
- Billing and shipping information
- Transaction details
Payment information is processed by our payment providers and is not stored directly on our servers.
Account Information
If you create an account, we store information associated with your account, including:
- Username
- Email address
- Order history
- Saved account preferences
Automatically Collected Information
Like most websites, we automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Referring website
- Pages visited
- Date and time of access
Cookies
Our website uses cookies and similar technologies to:
- Maintain shopping cart functionality
- Keep users logged in
- Remember site preferences
- Improve website performance
- Understand general website usage
You may disable cookies through your browser settings, though some website functionality may not operate properly.
Jetpack
This website uses services provided by Jetpack.
Jetpack may collect information such as:
- IP addresses
- Browser information
- Device information
- Referring URLs
- Page views and usage statistics
This information is used to help us understand website traffic, improve website performance, and maintain website security.
Information collected through Jetpack may be processed by Automattic in accordance with their privacy practices. Additional information is available in Automattic’s Privacy Policy.
How We Use Information
We may use collected information to:
- Process and fulfill orders
- Provide customer support
- Create and manage customer accounts
- Communicate regarding orders and purchases
- Improve website functionality
- Analyze website usage
- Prevent fraud and unauthorized activity
- Comply with legal obligations
Payment Processing
Payments are processed through third-party payment providers, including Stripe and services integrated through WooCommerce.
We do not store complete credit card numbers or payment card security codes on our servers.
Payment processors handle payment information according to their own privacy policies.
Sharing Information
We do not sell personal information.
We may share information with trusted third parties when necessary to:
- Process payments
- Ship orders
- Provide website hosting and infrastructure
- Operate WooCommerce and Jetpack services
- Comply with legal requirements
- Protect our legal rights
Data Retention
We retain personal information only as long as necessary for:
- Order fulfillment
- Customer support
- Tax and accounting obligations
- Legal compliance
- Business recordkeeping
Account information may remain stored until an account is deleted or removal is requested, subject to legal retention requirements.
Security
We take reasonable measures to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Accessing your information
- Correcting inaccurate information
- Requesting deletion of information
- Requesting a copy of information we hold about you
To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy, you may contact:
Beyond The Benchmark Engineering
Gainesville, Florida, United States
Email: alacerna@theautoqueue.com